Definitions
For the purposes of these Terms and Conditions:
“Company”, “We”, “Us”, or “Our” refers to RISE ROOT SDN. BHD. (202501034124 / 1635534-A).
“Goods” refers to the lifestyle and weather protection products (such as umbrellas, rainwear, UV clothing, and accessories) offered for sale on the Service.
“Orders” means a request by you to purchase Goods from us.
“Service” refers to RISE ROOT, accessible from https://riseroot.store.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Acceptance of Terms
By accessing or using our website and purchasing our Goods, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Service or purchase any Goods.
Orders & Payments
All Orders are subject to availability and confirmation by the Company.
Prices are listed in Malaysian Ringgit (MYR) and are subject to change without prior notice.
Payment must be completed in full before Goods are shipped.
We reserve the right to refuse or cancel any order suspected of fraud, unauthorized use, or illegal transactions.
Product Information & Availability
We strive to ensure that all product descriptions, pricing, and images are accurate.
However, we reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.
Product availability is not guaranteed and may change without notice.
Delivery
We aim to dispatch orders within the estimated timeframe.
However, delivery times are not guaranteed and may be affected by courier delays or unforeseen circumstances.
Returns, Refunds & Cancellations
Please refer to our Refund & Return Policy for full details on eligibility, procedures, and timelines.
Intellectual Property
All content on this website—including but not limited to text, images, logos, graphics, and product layouts—is the intellectual property of RISE ROOT SDN. BHD. and may not be reproduced or reused without written permission.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our Service or Goods.
User Responsibilities
You agree to use the website lawfully and not to misuse or disrupt its content, functionality, or access for others.
Governing Law
These Terms and Conditions are governed by the laws of Malaysia, and any disputes will be subject to the exclusive jurisdiction of the Malaysian courts.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the Service constitutes your acceptance of the updated terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
RISE ROOT SDN. BHD.
Registration No.: 202501034124 (1635534-A)
Email: riseroot@outlook.com
Phone: 011-1315 0745
Website: https://riseroot.store
Address: NO. 344C, JALAN KENANGA 29/9, BANDAR INDAHPURA, 81000 KULAI, JOHOR, MALAYSIA