Who we ar
RISE ROOT SDN. BHD. 202501034124 (1635534-A) (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website https://riseroot.store.
Media
If you upload images to our site (e.g., for product reviews), please avoid uploading photos with embedded location data (EXIF GPS). Visitors to the site can download and extract such location data from images.
Cookies
If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These last for one year.
If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close the browser.
When you log in, we set several cookies to save login info and screen preferences. Login cookies last two days; screen option cookies last a year. If “Remember Me” is selected, the login persists for two weeks. Logging out removes the login cookies.
If you edit or publish an article (e.g., in a blog), an additional cookie is saved that includes no personal data and indicates the post ID. It expires after 1 day.
Embedded content from other websites
Pages on this site may include embedded content (videos, images, product pages, etc.). Such content behaves the same as visiting the external website.
These third-party sites may collect data, use cookies, track your interaction, and monitor how you engage with their embedded content.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email for security purposes.
How long we retain your data
If you leave a comment, it and its metadata are stored indefinitely, allowing us to recognize and auto-approve follow-ups.
For users who register (if applicable), we store personal info provided in their user profile. Users can see, edit, or delete their info anytime—except for the username. Website admins can also access and edit that info.
What rights you have over your data
If you have an account or have left comments, you can request an exported file of the data we hold about you. You may also request data deletion. This excludes data we must keep for legal, administrative, or security purposes.
Where we send your data
Visitor comments may be checked by an automated spam detection service.